Occupational Issues in Catastrophe Situations

5/8/98


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Table of Contents

Occupational Issues in Catastrophe Situations

Objective Goals of this Presentation

The Emotional Impact on Staff

The Emotional Impact on Staff

The Emotional Impact on Staff

The Emotional Impact on Staff

The Emotional Impact on Staff

Financial Impacts of Stress

Financial Impacts of Stress

Financial Impacts of Stress

Financial Impacts of Stress

Financial Impacts of Stress

Increased Severity's

Increased Severity's

The Impact on Customer Service

The Impact on Customer Service

The Impact on Customer Service

The Impact on Customer Service

CONCLUSIONS

Conclusions - Cont’d

CONCLUSIONS - Cont’d

CONCLUSIONS - Cont’d

The Physical & Emotional Impact of STRESS

STRESS - Definition

Assumptions

Assumptions - Cont’d

Assumptions - Cont’d

Assumptions - Cont’d

Assumptions - Cont’d

Assumptions - Cont’d

Physical Manifestations

Physical - Cont’d

Physical Cont’d

Psychological Manifestations

Psychological - Cont’d

Psychological - Cont’d

Psychological - Cont’d

Psychological - Cont’d

Physical Issues - Cont’d

Physical - Cont’d

Physical - Cont’d

 Author: Art Boyle

Email: ARTBOYLE@boyleclaims.com

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